Every call about a balance is time spent somewhere else
Paper statements and manual follow-up mean families don't have a simple way to check a balance or make a payment, so they call instead. Every one of those calls is time your team isn't spending on reconciliation or collections that need a human touch.
Proven Outcomes
Fewer calls, more predictable collections
85%
Save 10 or more hours per week.
Time recovered from manual payment follow-up and billing tasks.
77%
Report reduced inbound status-check calls.
Families finding answers in the portal instead of calling in.
2 in 3
Communities eliminate 1 to 3 software tools.
Fewer systems to manage, fewer contracts to maintain.
Data from a 185-community survey of Carefeed customers.
The Solution
Two products built around getting paid on time
Less chasing, more real conversations
AutoPay, digital payments, and automated reminders handle the routine follow-up, so your team spends less time chasing balances and more on the accounts that need a phone call. Failed payments land in the Action Queue with a clear next step.
Know the numbers before you commit a bed
See the financial picture before a bed is committed, not three weeks into a placement that turns into a write-off. Payer mix and financial fit are visible at the same moment clinical fit is, not after.
Get Started
A clear balance for families, fewer calls for you
When families can see a clear balance and pay it in a few taps, fewer calls come in and fewer payments go past due. That's real time back for your team, and a clearer relationship with every family you serve. When you're ready, we're here to help with ongoing support from your dedicated client experience team.